Basically any Mac released after late 2006 is 64-bit. If you’re unsure whether or not your Mac is 64 bit or not, the easiest way to check is to find out what kind of processor your Mac has in it, and the easiest way to do that is to pull down the Apple menu and click ‘About this Mac’ and then look at what is listed next to “Processor”
Sunday, June 26, 2011
Chat with AT&T for new iPhone
AT&T sales representatives are happy to assist you with your questions. Click below to begin your live text chat. AT&T sales representatives will not have access to your personal account. This service is provided to you under AT&Ts Terms and Conditions and Privacy Policy.
You are now chatting with Cynthia S., an AT&T sales representative.
Cynthia S.: Welcome to AT&T online Sales support. How may I assist you with placing your order today?
Me: i want to buy a refurbed iphone 4
Cynthia S.: I would be happy to assist you with your online order today! Do you already have an AT&T wireless account?
Me: no
Me: can i get it local store?
Cynthia S.: Great! What questions do you have about the refurbished iPhone today?
Cynthia S.: We only carry the refurbished phones online.
Me: does iphone 4 white is available online?
Cynthia S.: Yes, we have the white iPhone online as new.
Me: actually, i am not able to find it on online
Me: can you tell me how to buy?
Cynthia S.: Click here for iPhone 4
Cynthia S.: Let me know if this opens for you.
Me: its not refurbed iphone
Cynthia S.: It is not available as refurbished at this time.
Me: Ok
Me: how can i get insurance for mobile?
Cynthia S.: We do not offer insurance on the iPhone directly, but Asurion offers MobileProtect(tm) loss and theft insurance for your iPhone.
Cynthia S.: Once you receive your iPhone you can go into iTunes and search "iPhone Insurance" and select the "Mobile Protect" app to apply that insurance program directly to your iPhone!
Me: Can you explain the details of that plan?
Cynthia S.: It is $11.99 per month with a $199 deductible. Replacement cost for the iPhone 4 16GB is $599 and 32GB is $699 without insurance.
Me: how long should i pay for this plan?
Cynthia S.: It is monthly
Me: what is mean by $199 deductable?
Cynthia S.: You would pay $199 to replace the iPhone.
Me: Ok
Me: when can i get iphone after online order?
Cynthia S.: Your online order will arrive by Free Priority Shipping, within 2-business days.
Me: when should i pay money?
Me: while ordering or recieving?
Cynthia S.: For the order today, you will need to pay only for the phone (if it isn't free or in California) and any accessories like a car charger or case. The plan and services will be on your first statement after you activate the phone.
Me: can i purchase using debit card?
Cynthia S.: Yes, you sure can!
Me: does refurb iphone has any warranty?
Me: from AT&T or Apple?
Cynthia S.: I would be happy to give you information regarding our refurbished phones today!
Cynthia S.: Refurbished phones are previously owned devices that have been repaired by a factory-authorized provider to the same functional requirements as a new device. AT&T backs this product with its standard 30-day return period as well as a 90-day warranty on the phone and accessories.
Cynthia S.: You can also purchase AppleCare from the Apple website for refurbished phones as well.
Me: what are the warranty details for brand new iphone?
Cynthia S.: The new iPhone will have 90 days of AppleCare tech support and 1 year warranty.
Me: can i change data plans or voice plans while using phone?
Cynthia S.: You can change or alter your plans at any time without penalty and without extending your contract.
Me: Ok, can i gift this phone to others?
Cynthia S.: Only if you plan to use your SSN for their bill.
Me: can i transfer this to their SSN?
Cynthia S.: Yes, if they are approved for a contract.
Me: what is promotional code?
Me: where can i find it?
Cynthia S.: I am sorry, but I do not have access to any promo codes, but I will be happy to stay with you while you complete your order today in case you have further questions!
Me: if i want break this contract, what is the procedure?
Cynthia S.: You would just call Customer Care to turn off your service. Your Early Termination Fee would be $325 minus $10 for each full month of your Service Commitment that you complete.
Me: at that time will have my iphone with me?
Cynthia S.: Yes you will keep your iPhone.
Me: can i insert another SIM card?
Me: after stopping the services
Cynthia S.: The iPhone 4 uses a MicroSIM. It cannot be unlocked either.
Cynthia S.: Apple does not provide an unlocking code for the iPhone 4 sold in the US.
Me: can i upgrade this refurbe iphone 4 with brand new iphone 4?
Cynthia S.: You will be eligible to upgrade 24 months after your contract begins.
Me: after the contract period, can i use this mobile phone with other carrier networks?
Cynthia S.: It will be locked to AT&T for service.
Me: Ok, thanks for information Cynthia
Cynthia S.: You are very welcome.
Me: bye
Cynthia S.: Thank you for choosing AT&T. Have a great day!
1-800-331-0500
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